We want you to be satisfied with your purchase. If you decide that the product you purchased is no longer required, not the right item or you simply wish to return it, you can. We accept returns for exchange or a refund within 30 days of the original purchase date provided the product is unused, in it's original packaging and accompanied by a receipt. (Excluding custom items).

To return an unwanted item complete the returns form that shipped with the product and send it to the address listed. When returning items within the UK please use either Royal Mail or a courier of your choice and request a proof of postage.

We regret that we cannot cover the cost of postage back to us. Once returned we will credit the payment method you used to make the purchase within 2 working days. (Please note that credit and debit cards can take extra time to appear in your account - this depends on your banks policy and is out of our control). 

For exchanged items we endeavour to ship your new product within 2 days of receiving your returned item. For international orders please contact us at hello@gate8bmx.com and we'll help arrange for the items return from your country.